Wintzell's Oyster House

Associate Manager

Mobile, AL - Full Time

Job Description
The Associate Manager leads the restaurant as a member of the management team to plan,
direct and coordinate the operations of the unit while adhering to the Company’s policies and
procedures. The Associate Manager is responsible for the total operations of the restaurant in the
absence of the General Manager and should have a firm understanding of and passion for our
mission statement: “Service, Seafood, and Sentiment for Many Folks” and recognize Wintzell’s
place as one of Mobile’s most famous restaurants.
Essential Functions

The Associate Manager should be eager to work efficiently and professionally in a team-
oriented, high-volume, fast-paced, guest-centric environment. Previous restaurant experience
is required. The Associate Manager must
• engage in the creation and furtherance of a positively memorable dining experience,
whenever necessary;
• maintain a constant state of urgency;
• maintain a clean, neat, and safe environment throughout the restaurant;
• meet Wintzell’s uniform and grooming standards and maintain these standards
throughout every shift;
• exercise professional and sensible judgment to make on-the-spot decisions
• support the restaurant’s team members;
• interact with 100% of Wintzell’s guests;
• enforce standards for individual team member performance;
• write weekly schedules;
• be able to pass all required tests and training requirements;
• be able to work a flexible schedule, including holidays, nights and weekends;
• possess and demonstrate excellent guest service and communication skills;
• address complaints and requests promptly in a courteous manner and notify a manager
of any issues;
• provide service in a way as to create new and repeat business and avoid guest complaints;
• keep immediate supervisor promptly and fully informed of all problems or unusual
matters of significance and take prompt corrective action when necessary;

• be able to stand and walk during an entire 12-hour shift, with only a 30-minute, on-
premise only meal break allotted;

• be able to operate P.O.S. computer (Micros), make change correctly and execute credit
card transactions accurately;
• assess staffing needs and interview and recruit team members;
• monitor purchasing, storage, preparation, cooking, handling, and serving of all food
and beverage products to ensure correct recipe, portion, and specification standards
• follow alcohol awareness procedures for preventing intoxication of guests;
• be able to “card” all guests who appear under the age of 40 for alcohol purchases;
• be able to bend, stoop, reach, wipe, lift and grab;

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• willingly assist others without being asked;
• read, write, and communicate in English as it relates to the job and to safety regulations;
• organize and direct training programs within the restaurant;
• maintain spotlessly clean and safe restaurant at all times;
• ensure highest quality levels of products and hospitality;
• communicate and administer all company policies and procedures;
• acquire and maintain ServSafe Manager certification;
• meet the job’s performance standards as directed by Fried Stewed Nude, Inc.
• adhere to the policies and procedures of Fried Stewed Nude, Inc.
• complete all other tasks and duties as assigned.
• Proof of eligibility to work in the U.S. required
• Fried Stewed Nude, Inc. is an equal opportunity employer
Physical Demands
This position requires regular attendance; requires the ability to stand and walk for hours at a
time; frequently required to hear, speak, walk, climb, stand, reach, bend, balance, kneel, stoop,
lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature
and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision
abilities required by this job include close vision, distance vision, color vision, peripheral vision,
depth perception and the ability to adjust focus.
Additional Information
This job description is intended to describe the general nature and level of work being performed
by the team members assigned to this position. It is not intended to be an exhaustive list of all
duties, responsibilities, or tasks that may be required to be performed in this position.
Fried Stewed Nude, Inc. may amend, change, or modify the responsibilities and duties of this
position to meet business needs as necessary. Team members will be notified of any such
changes.
Apply: Associate Manager
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Are you legally able to work in the United States?*
Have you ever been convicted of a crime? Please indicate "yes" or "no." Please explain any yes answer.*
Are you currently awaiting trial for any criminal offense? Please indicate "yes" or "no." Please explain any yes answer.*
Have you every initiated any act of violence in the workplace? Please indiate "yes" or "no." Please explain any yes answers.*
Can you comply with attendance and puntuality expectiations and be at work during required times?*
Wintzell's restaurants are smoke-free facilities. Can you work and entire shift (up to 8 hours) without smoking?*
Are you 16 or older? (We must verify that you may be employeed in ana estalisment that serves alcoholic beverages for consumption)*
Are you 18 or older? (We must verify that you meet the minimum age that the position requires)*
Are you able to perform the essential functions of the job(s) for which you are applying with or without reasonable accommodations?*
If you are hired, how much time to you need to give notice for your current position?*
When are you available to start?*
How many years of experience do you have either working in the food service/hospitality industries or working customer service?*
How many jobs have you held within the last two years?*
Have you ever been terminated from a job? If yes, please explain.*
Are you able to lift 50 lbs.?*
Are you able to comply with spending 6-9 hours on your feet at a time?*
Please explain any specialized training or courses you have received that relate to the position?*
Proper work apparel, no excessive jewelry or makeup, and good hygiene are requirements of the position. Are you willing to comply?*
Do you have reliable transportation?*
Why do you feel Wintzell's should consider you for this position?*
Wintzell's proudly offers a safe, clean, fun and drug-free working environment. Post accident drug and alcohol testing may be required and a positive drug or alcohol test, or failure to cooperate in test could result in the termination of your employment and denial of worker's compensation benefits for an on-the-job accident or injury. Would you be willing to undergo a post-accident drug or alcohol test if instructed to do so by the company?*
Have you ever been disciplined or discharged by an employer for commiting or threatening to commit a violent act of any kind at work?*
Did someone refer you for the position? If so, who?*
Do you have any relatives currently or previously employed at Wintzell's? If so, who?*
Do you have a current Mobile County health food handler's card?*
Wintzell's requires you attend a safe food handler's class and obtain, at your expense, a food handler's license if you do not already have one. Are you willing to comply with this requirement?*
Human Check*